AC repair questions
A homeowner describes weak airflow or an AC that is not cooling. The assistant checks the requested service and ZIP code, then helps with a callback or an available repair visit.
FOR RESIDENTIAL HVAC COMPANIES
An AI website chatbot built for HVAC requests.
Help homeowners get answers about AC repair, heating and maintenance, even when your office is closed. Clientavo uses the company facts you approve and guides visitors toward a callback request or a confirmed service appointment.
Give every HVAC inquiry a useful next step.
Heating and replacement inquiries
Answer questions using your approved diagnostic fee, estimate process and service policies. The assistant does not invent a repair price or quote a replacement system without an assessment.
Maintenance requests
Explain the maintenance services you offer and collect the information your team needs. Visitors can review available appointment times when online booking is enabled.
HVAC appointment booking that follows your rules.
Set your services, covered ZIP codes, visit durations, working hours, blocked time and appointment capacity. Clientavo checks availability before offering a time and checks again when the visitor confirms. A visit appears as confirmed only after it is saved in Clientavo Custom Calendar.
Prefer to call the homeowner first? Keep online booking off and use consented callback requests. Your dashboard keeps the contact, conversation and next action together; a callback request does not promise an appointment or a response time.
FOUR SITUATIONS. FOUR RIGHT ANSWERS.
How the assistant handles real requests.
Example conversations with the fictional Cedar Air. The safety and service-area replies use the product’s own wording.
VisitorIt’s 2 AM and the heat stopped working. The house is getting cold.
AssistantI’m sorry, that sounds uncomfortable. Is the furnace running at all, or is it completely off?
VisitorCompletely off. I’m in 30305.
AssistantCedar Air covers 30305. I can show the next open appointment times, or save a callback request for the team. A response time hasn’t been confirmed.
What happens next
The visitor picks an open time or leaves a callback request. Your team sees it in the morning. The assistant never promises an overnight visit.
Your knowledge. Clear boundaries.
Review imported website information, add missing answers and test your own assistant before publishing. If an answer is missing, the assistant can ask the visitor for permission to leave their question for your team. Safety guidance takes priority when a visitor mentions a gas smell or another immediate danger.
Clientavo is website chat software for US residential HVAC companies. It does not answer phone calls, send text messages, dispatch technicians or replace emergency services.
Check the fit before you activate.
Set up your company and use the private test chat without a card. Installation uses your generated JavaScript snippet on a website that allows custom code. The 14-day trial starts at activation; after the trial, the plan is $199/month plus applicable tax, with up to 1,500 conversations per paid month.
See the chat-to-booking workflow · Review pricing and trial terms · Check website compatibility
Set up and test it free, no card. Your 14-day trial starts only when you activate it, after your assistant is installed.
Card needed at activation · $199/month (excl. VAT / taxes) after the trial · Cancel before the trial ends and pay nothing · No automatic overage charges
Clientavo product help
AI assistant · Answers from our product guide.
I’m an AI assistant. I answer only from Clientavo’s product guide and say when I don’t know, the same rule your website assistant follows. Please don’t share personal or customer details.